Refund Policy

Thank you for buying from Lifeful Organica!

If you’re unhappy with your order, you can return or exchange your purchase within 30 days of purchase. We’ll be happy to process your return and offer you an exchange or refund. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

The product must be received by us in the same condition that you received it in. This includes the original tags, packaging, or the original seal on the bottle. It must also be unworn and undamaged so it can be resold.

Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. An order is eligible for a full product price refund if the carrier tracking shows that the package was damaged in transit.

If tracking shows that the package was successfully delivered, we will need proof of damage:

Images that clearly display the reported damage - including at least one (1) image where the universal product code (UPC) is clearly visible on the product.
Images of the container that the product arrived with all of its contents.

When our customer service team receives clear proof that the delivered item(s) were damaged, we will be able to issue a full refund on the product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Note: Any payment processing fees associated with your order will be automatically dedicated from the refunded amount during the processing of any/all returns.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales@lifefulorganica.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@lifefulorganica.com with the following information:

Your name
Order number
The issue
If you want an exchange or a refund

Send your item to:
Lifeful Organica
c/o Returns & Exchanges
22921 SW 116th Court

Miami, FL 33170, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping

To return your product, you should mail your product to:
Lifeful Organica
c/o Returns & Exchanges
22921 SW 116th Court